CRM systems

CRM - Customer Relationship Management – is a centralized, web-based, on-line operating system, where information about the customers can be stored and accessed. With the use of CRM administration can be convenient, fast and efficient.

Nowadays most companies can be reached by different types of communication channels, clients select the appropriate for themselves. It is not an easy task to coordinate and keep up to date all data about the clients. Hungary.Network Inc. prepares you fully customized CRM system, which stores and manages the specific data of your clients.

What does this product know?

• Registration of client information
• Groups of clients
• Statistics from the available data
• Generates real-time reports
• Individual customer history overview
• Calendar, dates, tasks management
• Mail handling
• Acquisition
• It is available from anywhere on the Internet

Special advantages:

With the use of CRM you can make use of the following advantages, beyond the support for the sales cycle:

• Good sales forecasts defecation
• Help in planning
• Simply following of the behaviour of the customers
• Manageable customer satisfaction survey

The CRM is able to coordinate targeted marketing activities, measuring effectiveness. The CRM system provides a number of possibilities and helps businesses, where the goal is to improve the efficiency of customer service work.

Especially adapted to Health Care, CRM can be combined with the following features:

• monitoring of client’s medical history
• doctor’s reports
• dating facility for medical visits
• itemization and priority watching of patients
• following the way of the patients
• making an appointment for consulting hours.

Who do we recommend it to?

Medium and large companies both in public and private sectors who have an extensive customer base, and who would like to have an effective, professional and customer oriented relationship.